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Salesforce Sales-Admn-202 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Product Selection: This section of the exam measures skills of Salesforce Administrators and covers enabling product selection through tools like Search Filters, field sets, and Custom Actions. It ensures that users can easily find and configure products to match business needs.
Topic 2
  • Pricing: This section of the exam measures skills of Salesforce Administrators and covers choosing and applying the right pricing strategies such as Discount Schedules, Block Prices, Contracted Prices, subscription models, and percent-of-total. It also includes determining the expected outcomes of different pricing methods.
Topic 3
  • Approvals: This section of the exam measures skills of Salesforce Consultants and covers selecting and setting up native or Advanced Approvals. It ensures that approval processes meet business needs and align with quoting workflows.
Topic 4
  • Quote Templates: This section of the exam measures skills of Salesforce Consultants and covers setting up Quote Templates that align with business requirements. It involves configuring layouts and components to generate professional quotes.
Topic 5
  • Products: This section of the exam measures skills of Salesforce Administrators and covers setting up Products, Price Books, and Price Book Entries. It evaluates understanding of how the product catalog impacts CPQ data flow and the overall quoting process.

Salesforce Certified CPQ Administrator Sample Questions (Q75-Q80):

NEW QUESTION # 75
Users at Universal Containers want to know how Approval requests will be routed prior to submitting a Quote for approval.
How can the admin meet this requirement?

Answer: C

Explanation:
Requirement:
* Sales reps need visibility into the Approval Chain before submitting a Quote for approval.
Solution:
* The Preview Approval button in Advanced Approvals allows users to view the Approval Chain directly from the Quote page.
Why Other Options Are Incorrect:
* A and C: Building custom Visualforce pages is unnecessary with Advanced Approvals.
* D: Native Approvals do not offer a built-in preview feature.
Salesforce CPQ Reference:
* Advanced Approvals functionality, including the Preview Approval button, is detailed in CPQ Approval Configuration .


NEW QUESTION # 76
Universal Containers has a bundle with many Features. In one of these Features, Feature A, all Product Options share the same Discount Schedule.
How should the Admin set up a Discount Schedule so the quantities of all Product Options in Feature A are aggregated when determining the Discount Tier?

Answer: A

Explanation:
Requirement Overview:
* Universal Containers wants to aggregate the quantities of all Product Options in Feature A to determine the Discount Tier.
Key Configuration:
* Assign the Discount Schedule to the Product Feature itself.
* Enable the Cross Orders checkbox to aggregate quantities across multiple orders or contracts.
Steps to Configure:
* Navigate to the Product Feature record for Feature A.
* Set the Discount Schedule field to the appropriate Discount Schedule.
* On the Discount Schedule, check the Cross Orders box.
Validation:
* Add multiple Product Options from Feature A to a Quote and verify that their quantities are aggregated for discount calculation.


NEW QUESTION # 77
Universal Containers has a number of Contracts that are due to expire next month. Sales wants to uplift the products of Product Family X by 3%, and the products of Product ramify Y by 10% upon renewal.
Which two action should the admin take to ensure CPQ applies the correct price uplift?
Choose 2 answers

Answer: C,D

Explanation:
Requirement:
* Apply different uplift rates to Product Families X and Y upon renewal.
Solution Steps:
* Option A: Set the Renewal Uplift Rate on each Subscription record for Product Families X and Y.
* Option C: Configure the Account's Renewal Pricing Method as "Uplift" to enable uplift calculations during renewal.
Why Other Options Are Incorrect:
* B and D: These options fail to apply the correct rates at the Subscription or Product Family level.
Salesforce CPQ Reference:
* Uplift rates and Renewal Pricing methods are outlined in CPQ Renewal Configuration Guidelines .


NEW QUESTION # 78
A user needs to amend a contract and change prices to reflect new discounts for existing active subscriptions and assets.
How should the user achieve this?

Answer: D

Explanation:
Requirement:
* Amend an active contract and adjust prices for subscriptions and assets based on new discounts.
Solution:
* Use the Amend Contract process.
* Adjust prices for subscriptions or assets directly by modifying the Net Price or Price field.
* Use the Refresh Prices button to apply changes to the amended contract.
Why Other Options are Incorrect:
* A: Cloning Quote Lines is unnecessary and inefficient for contract amendments.
* B: Changing the contract status to Draft is not supported in standard CPQ.
* D: Creating a new Price Book is not required for this use case.
Salesforce CPQ Reference:
* The Amendments Process is extensively documented in CPQ Subscription Management .


NEW QUESTION # 79
Universal Containers wants to make sure that Product Option A is included when Product B is being configured and sold Sales reps should be unable to remove Product A.
Which field should be set for the Product Option A?

Answer: A

Explanation:
* Understanding the Requirement:
* Universal Containers needs Product Option A to be automatically included with Product B during the configuration.
* Sales reps should not be able to remove Product Option A.
* Salesforce CPQ Mechanism:
* The Required field on a Product Option ensures that it is mandatory within a bundle and cannot be deselected by the user during configuration.
* Field Behavior:
* When the Required checkbox is selected for a Product Option:
* The option is always included in the bundle configuration.
* Users cannot remove or modify it unless additional automation (like a product rule) overrides this setting.
* Configuration Steps:
* Navigate to the Product Option A record associated with Product B in Salesforce CPQ.
* Select the Required checkbox and save the changes.
* Ensure that no conflicting product or price rules exist that could affect this behavior.
* Field Alternatives and Clarifications:
* Bundled: Sets the option as a part of the bundle, but this primarily affects pricing (sets price to zero) and doesn't enforce inclusion.
* Quantity Editable: Allows control over whether users can adjust the quantity but does not prevent removal.
* Selected: Preselects the option during configuration but still allows users to deselect it.
* Verification and Testing:
* Create a test configuration with Product B as the parent and verify that Product A is always included in the bundle.
* Attempt to remove Product A to confirm that it is not possible.
References:
Verified from Salesforce CPQ official guidelines on "Required" field functionality for Product Options.


NEW QUESTION # 80
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